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Consumer Resilience is Being Tested

Retail in the second half of 2023 is expected to face challenges as consumers feel the squeeze of rising costs including credit card debt, mortgage rates, and inflation. Discretionary spending is declining, with a shift towards value-focused channels like mass merchandisers. Retailers should focus on labor optimization, inventory effectiveness, and adjusting to changing consumer dynamics. Providing a seamless omnichannel experience and embracing digital transformation will be critical for success.

© Copyright 2023. The views expressed herein are those of the author(s) and not necessarily the views of Ankura Consulting Group, LLC., its management, its subsidiaries, its affiliates, or its other professionals. Ankura is not a law firm and cannot provide legal advice.


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