Nov 08, 2023 From Customer Centricity to Customer Intimacy: The Era of Hyper-Personalization By Cyril Molitor Geraint Thomas 1. Opportunity for Financial Services Institutions: Building Trust and Lifelong Client Relationships Hyper-personalization goes beyond...
Oct 23, 2023 GCC’s Opportunity To Drive Value Through Shared Service Centers By Cyril Molitor Geraint Thomas In the Gulf Cooperation Council (GCC) region, mid-market capitalization investors have a unique opportunity to acquire or establish...